• Thank you so much for your help in cleaning up the wet carpets. This flood could have caused a lot more damage and breakdown in service had it not been for your immediate response. It was a relief to see you arrive so quickly. We appreciate the fact that you must have dropped everything to come to our aid - great customer service!
    (Alison Farrell, Auckland Council.
    Contract commenced 2007)

  • The response to issues and the "nothing is too much trouble" attitude of the team is one of RealClean's greatest strengths. Your ops team are fantastic, our site cleaner is lovely inspite of being a bit precious about our bin liners.
    (Kim Moxon, Delmaine.
    Contract commenced 2000)

  • Communication, follow up and putting steps in place to ensure the same thing doesn't reoccur when we highlight issues are strengths of RealClean. Always willing to go the extra mile, whether asked to or not. Todd and Andy show great inititive when they are onsite and are always so cheerful.
    (Tracy Wahrlich, Toll Freight Forwarding.
    Contract commenced 2002)

  • Very happy with the service, cleaning staff have a great attitude.
    (Denise Lamb, Waikato District Council.
    Contract commenced 2013)

  • The staff are very friendly and always professional. It is a pleasure to say hello to them and be greeted by a smile. How personable they are always impresses me. Cleaning can often be a thankless job and they are always here with a smile and take the time to say hello.
    (Feedback from staff at Ngaruawahia office of Waikato District Council.
    Contract commenced 2013)

  • Where ever you go you leave smiling people in your wake.
    (Christine Hornby, Stevenson Group.
    Contract commenced 2003)

  • We have very much enjoyed working with you, Andy and more recently Todd, along with all the cleaners who are part of your organisation.
    (Susannah, Gardens School.
    Contract commenced 2008)

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Regular Cleaning

scope 1

Regular general cleaning and support cleaning such as builders′ cleans or spring cleans are our forte.

Your regular cleaner will be handpicked to ensure a perfect fit to your site, and then individually trained to meet the particular requirements of your contract. We spend a lot of time with new cleaners, ensuring they use their equipment proficiently and have high awareness of Health and Safety, as well as creating a culture where our cleaners feel the need for cleanliness in themselves, without reminders or enforcement from above.

For your peace of mind, all our cleaning staff are security screened through the National Law Enforcement Data Base and reference-checked prior to employment. They are also issued with photo-ID badges and wear company uniform at all times while working on your premises.

RealClean′s biggest point of difference will be immediately visible in your toilets. To us, toilets are no minor matter and our performance guarantee reflects this: you will have fresh-smelling, and absolutely pristine toilets always. We achieve this by setting high standards of performance that have to be met, and by understanding that efficiency comes from repeated processes that cannot be violated.

We are also renowned for our customer-focused care and attention. All administration is coordinated by Sheryl, who has a holistic overview of the entire business. This means that our clients are not passed from one person to another when trying to get information. And as the key personnel of RealClean are such a tightly knit team, chosen and guided to achieve the company vision, our clients are guaranteed a unique level of accountability.